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ABOUT US

Hello, my name is Dee-Dee, a nickname given to me by my grandmother.  I started this company to provide reliable cleaning services for the Burlington area.

 

A good relationship with your cleaning person starts with trust. To help you get to know me better, as well as our services, I have put together the following frequently asked questions.

 

If there is anything you would like to know that is not listed here, please Contact Us!

 

I look forward to getting to know you and how I can help you put together the best cleaning plan! 

  • How do I get started?
    It’s as easy as giving us a call or sending us an email through the Contact Us form! The first thing we will do is visit your home to discuss your individual cleaning needs, and to give you a free estimate. We will discuss which of our wide range of services fits you best and what schedule works for you. Together we will create a work order tailored to your specific requests.
  • How often should I have my home cleaned?
    We offer regular housecleaning on a daily, twice weekly, weekly, every other week and monthly basis. One-time cleans are also available for move-in/move-outs, deep cleans, and occasional maintenance cleans. Our most popular visit is every two weeks, but we will schedule according to your needs.
  • Do I have to sign a contract?
    No. There are no contracts to sign. We earn your business each time we clean.
  • Do I have to be home when the cleaner comes?
    You do not need to be home, although of course you’re welcome to be. Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure.
  • Do you guarantee your work?
    Absolutely. We have a 100% satisfaction guaranteed policy. Our goal is to give you the best cleaning possible each time. If something is not done to your satisfaction, call us within 24 hours and we will correct it for free, or give you a credit on your next clean.
  • What areas do you service?
    We service the Burlington, Iowa and surrounding area within a 20 mile radius.
  • What types of payments do you accept?
    We gladly accept cash and checks as payment.
  • What is your cancellation policy?
    If you call within 24 hours of your clean time, we will gladly cancel your appointment free of charge.
  • Are you bonded and insured?
    Yes, we are fully bonded and insured. Our staff is well-trained and they take great care in their work. We have the utmost respect for your personal property. In the unlikely event that some of your personal property is damaged however, we will do everything in our power to promplty fix or replace it.
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